Immediate Action for Lost Keys
If you've lost your keys in Hurlburt Field, whether for your car, rental, or residence, stay calm and assess your situation. Our locksmiths are available around the clock, including odd hours, to assist shift workers and anyone in need of lockout first-aid.
Rekey vs Replace: A Quick Decision Guide
When keys are lost, you have two primary options: rekeying or replacing the lock. The choice depends on your security concerns, the lock's condition, and personal preference.
- Rekeying: Suitable if the lock is in good condition and you want to save on costs. This process involves adjusting the lock's internal mechanism so the old key no longer works, and a new key is provided.
- Replacing: Recommended if the lock is old, damaged, or you desire enhanced security features. Replacing the lock entirely ensures you start with a clean slate, especially beneficial if the lost keys could fall into the wrong hands.
Our technicians can guide you through this decision based on your specific situation and needs upon arrival.
Common Questions
How Quickly Can You Respond to a Lost Key Emergency?
We understand the urgency of lockout situations, especially for shift workers with time-sensitive schedules. While response times can vary based on your location within Hurlburt Field and our current workload, rest assured we prioritize emergencies and will dispatch a technician as soon as possible.
Do I Need to Be Present for the Service?
Yes, for security and liability reasons, we require someone authorized to be present at the location. This ensures the work is done with your consent and you can verify the completion of the service to your satisfaction.
Will My Lock Be Damaged During the Process?
Our technicians are trained to work with a variety of locks, aiming for minimal to no damage during the rekeying or replacement process. In rare cases where damage might occur (often due to the lock's pre-existing condition), we will discuss options with you before proceeding.